Members of Alcoholics Anonymous learn about the importance of 12th Step service to another alcoholic that helps both giver and receiver to stay sober. They may then see such work broadened beyond the home group to include central office or intergroup service, correctional and treatment facilities, and finally, General Service. But what is General Service?
In Bill W’s introduction to The Service Manual, he tells how General Service grew to fill a need beyond the reach of individuals, groups, and intergroups. Today, the term “General Service” is applied to all kinds of activities carried on by Area committees, delegates, trustees, and G.S.O. staff. All of these activities are dedicated to our primary purpose and the unity of A.A. Unified in purpose, our combined efforts extend the reach of A.A.’s hand.




